Shakespeare Fleur
Your satisfaction is our priority. Learn about our refund and resolution policy for fresh flowers and gifts.

Refund Policy

In the unlikely event you are unhappy with your purchase at Shakespeare Fleur, we may, depending on the circumstances, refund the price of the product or provide other solutions such as resending the product or resending a different gift of the same value.

1
Fresh Product Policy
  • As we are working with fresh products, it will be at our complete discretion what solution will be suitable and applicable
  • Each case is evaluated individually to ensure the best outcome
2
Resolution Timeline
  • When a replacement or other solution is granted, we aim to have this resolved within 1 working day
  • When a refund is provided, please allow 7-10 days depending on your bank for it to reach your account
If you require any further clarification or have any questions, please feel free to contact us:

Email: cs@shakespearefleur.com
Phone: +971 56 669 0902