Terms & Conditions
These Terms and Conditions govern your use of our website and services. By accessing or using Shakespeare Fleur, you agree to be bound by these terms. Please read them carefully.
1
General Terms
- By accessing this website, you agree to be bound by these Terms and Conditions
- Shakespeare Fleur reserves the right to modify these terms at any time without prior notice
- Your continued use of the website constitutes acceptance of any changes
- If you do not agree with any part of these terms, you must discontinue use of our services
2
Use of Website
- You must be at least 18 years old to make purchases on our website
- You agree to provide accurate and complete information when placing orders
- You are responsible for maintaining the confidentiality of your account
- You must not use our website for any unlawful or unauthorized purpose
- We reserve the right to refuse service to anyone for any reason at any time
3
Products and Pricing
- All products are subject to availability
- We reserve the right to limit quantities of any products or services
- Prices are subject to change without notice
- We strive to display accurate product images, but actual products may vary slightly
- All prices are listed in AED (UAE Dirhams)
We make every effort to ensure pricing accuracy, but errors may occur. If a product is listed at an incorrect price, we reserve the right to refuse or cancel orders placed for that product.
4
Orders and Payment
- All orders are subject to acceptance and availability
- We reserve the right to refuse or cancel any order for any reason
- Payment must be made in full at the time of ordering
- We accept credit cards, debit cards, and cash on delivery
- You are responsible for ensuring your payment information is accurate
5
Delivery
- Delivery times are estimates only and not guaranteed
- We are not liable for delays caused by circumstances beyond our control
- Risk of loss passes to you upon delivery
- You must inspect products upon delivery and report any damage or defects immediately
6
Returns and Refunds
- Returns and refunds are subject to our Refund Policy
- Perishable products such as flowers may have limited return eligibility
- Refunds will be processed to the original payment method
- Custom or personalized orders may not be eligible for return
7
Intellectual Property
- All content on this website is the property of Shakespeare Fleur
- You may not reproduce, distribute, or use any content without written permission
- Product images, descriptions, and branding are protected by copyright
- Unauthorized use may result in legal action
8
Limitation of Liability
- Shakespeare Fleur shall not be liable for any indirect, incidental, or consequential damages
- Our total liability shall not exceed the amount paid for the product or service
- We are not responsible for delays or failures due to circumstances beyond our control
- This includes but is not limited to natural disasters, strikes, or technical failures
9
Governing Law
- These terms are governed by the laws of the United Arab Emirates
- Any disputes shall be subject to the exclusive jurisdiction of UAE courts
- If any provision is found invalid, the remaining provisions shall continue in full effect
10
Contact Information
- For questions about these Terms and Conditions, please contact us at cs@ShakespeareFleur.com
- We will respond to all inquiries within 7 business days
By using our website and services, you acknowledge that you have read, understood, and agree to be bound by these Terms and Conditions.